5 Mar 2010
I am astonished by the healthcare reform debate. Let me focus on just one issue. Apparently in the proposed legislation, ten years of incremental tax revenue is used to pay for six years of benefits. In other words, taxes go up immediately and the benefits begin in a few years. And by using ten years of […]
28 Jan 2010
“But if anyone from either party has a better approach that will bring down premiums, bring down the deficit, cover the uninsured, strengthen Medicare for seniors, and stop insurance company abuses, let me know.” President Barack Obama Last night President Barack Obama asked people to let him know if they had a better idea […]
20 Jan 2010
You don’t have to attend Kellogg to know that it is hard to make a lot of money by giving things away. Selling products for nothing might make you feel good and it will often attract a crowd, but it is not a smart way to run a business. There isn’t any profit in that particular business […]
7 Jan 2010
It seems like everyone is launching a smart phone these days. Earlier this week Google started selling a smart phone. Today Dell rolled out a new one. Motorola is still aggressively promoting the Droid. Apple keeps investing in the iPhone. RIM is spending heavily on Blackberry. Palm, Samsung and Nokia are still in the game. HP and Cisco […]
28 Dec 2009
The good people at Kohl’s would be wise to consider the law of diminishing returns and slow the pace of email promotions. I’m always happy to sign up for promotional programs. I sign up in part to learn about good deals. But I mainly sign up to see what people are doing in terms of […]
15 Nov 2009
This weekend I flew from London to Frankfurt on Lufthansa, and I am now very puzzled. The flight was terrific. It left on time, the plane was clean and shiny, there were free newspapers at the gate, the flight attendants were friendly and helpful and the in-flight service was excellent. Despite the fact that it […]
7 Nov 2009
This week Starbucks reported some very strong financial results. Overall operating income for the third quarter improved from $14 million in 2008 to $199 million in 2009. In the U.S, profits more than doubled. This is very impressive because revenues in the U.S. were down during the same period by -4%. Operating margin in the […]
16 Oct 2009
Now here is a real marketing challenge: sell Michigan as a vacation destination. Yes, Michigan, the land of failing auto companies, the bumbling Lions and desolate Detroit. It isn’t the sort of place that stirs the soul. I suspect both Hammond and Newark both fall higher up the list of places to visit for most […]
5 Oct 2009
Let me start with a confession: I failed the Via challenge. This morning I stopped by my local Starbucks. I tried Via and then I tried the brewed coffee. And I couldn’t tell the difference. I was completely stumped. I find this rather astonishing. I am quite a coffee fan and I drink a lot of […]
2 Oct 2009
There will be a lot of second guessing here in Chicago now that the city’s Olympic bid has failed. People will probably point to a weak final presentation, an over-reliance on celebrities and the geographic composition of the IOC. These are all fair points. One issue that certainly played a role was the lack of […]
1 Oct 2009
This afternoon the Penske Automotive Group announced that its bid to acquire the Saturn brand had fallen through. As a result, General Motors will be discontinuing the brand. This is sad news. At one time Saturn was a wonderful brand. General Motors created Saturn in 1990 in a bold effort to compete with the imports. Saturn was […]
24 Sep 2009
Never underestimate the power of a simple, compelling idea. More than three years ago Apple rolled out a series of ads featuring the Apple and PC characters. The initial spots were terrific. They grabbed your attention and communicated a benefit. Perhaps more importantly, there was no confusion about who the ads were for: Apple. Since […]
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