Apple is a remarkable business success story; through creativity, strategic thinking and almost flawless execution it has become the dominant technology firm in the world and made many people wealthy in the process.
The key question now: can Apple keep it up?
It is certainly possible; Apple has motivated and talented employees, wonderful products, a huge pile of cash and a terrific brand.
Today’s news, however, is a bit concerning.
According to Bloomberg, Apple is publicly admitting that it made mistakes with its store network:
“’We recently implemented some changes in retail staffing,’ said Kristin Huguet, a spokeswoman for Apple. ‘Making these changes was a mistake and the changes are being reversed.’”
On its own, this isn’t a big deal. But it does suggest that the era of Apple’s flawless execution is coming to an end and there are some challenging times ahead.