Crisis Management

Verizon’s Incredible Map

29 Apr , 2010  

Finding points of difference is a huge challenge. One of the core marketing theories is that brands need to be different. If you are in a competitive market, there are really only two ways to complete: be cheap or be different. Being cheap is certainly an option, but it is a very tough road. For […]

Crisis Management

Goldman’s Falling Brand

22 Apr , 2010  

Goldman Sachs is an incredibly special brand. Goldman is a clear industry leader, with a respected, admired and feared brand. People from Goldman are smart, tough and refined. If someone from Goldman gives you a ring, well, you will probably take the call. But this is all changing. Goldman seems to be emerging as one of […]

Crisis Management

The Big iPad Question: What is it?

15 Apr , 2010  

One of the core parts of any positioning is the frame of reference.  Before you can tell someone about the benefits of a particular product you first have to tell them what the product is.  This is a type of, well, what?  It is hard to discuss the unique benefits of chocolate ripple ice cream, […]

Brands in the News

Spirit’s Bold Move

9 Apr , 2010  

Spirit Airlines generated quite a bit of commotion this week by announcing that it would soon start charging passengers for carry-on luggage. Every piece of carry-on luggage stored overhead will now cost $45 each way. The price drops to $30 if purchased in advance. This is a controversial move but a smart one. Spirit is cheap. […]

Branding Insights

Differentiating Vanilla

2 Apr , 2010  

Selling mainstream spices and seasonings has to be an enormous challenge.  There are a number of strong brands in the market and there is always a risk that people will assume all the brands provide similar quality, and buy on price.  In a tough economy I suspect that many people are very willing to let price drive […]