We are just days away from the biggest retailing day of the year in the United States: the day after Thanksgiving, Black Friday. It is a huge retail day for many reasons: people have the day off, Christmas is just a few weeks away and everyone is feeling content and happy after spending a day […]
This weekend I flew from London to Frankfurt on Lufthansa, and I am now very puzzled. The flight was terrific. It left on time, the plane was clean and shiny, there were free newspapers at the gate, the flight attendants were friendly and helpful and the in-flight service was excellent. Despite the fact that it […]
Things are not looking great for Maclaren. The British stroller company announced this week that it was recalling more than a million strollers that it had sold over the last 10 years because there are 12 reports of finger amputation due to the strollers. The recall news has spread quickly all around the globe; it was […]
This week Starbucks reported some very strong financial results. Overall operating income for the third quarter improved from $14 million in 2008 to $199 million in 2009. In the U.S, profits more than doubled. This is very impressive because revenues in the U.S. were down during the same period by -4%. Operating margin in the […]
There was a remarkable scene in the NFL yesterday: Brett Favre was repeatedly booed at Lambeau Field. It was notable scene because for many years Brett Favre was a much-loved character in Wisconsin. He played for the Green Bay Packers for 16 seasons and went to two Super Bowls with the team. Favre’s awkward departure from the […]
You can learn something very important by doing a Google search on Nina Yoder. I did the search this evening and got 1,090,000 hits. Ms. Yoder has certainly made quite a splash in the internet world. The problem, of course, is that almost all of this publicity is negative. Ms. Yoder is a nursing student at the […]
There are some brands that seem untouchable. They are so revered it is difficult to say a bad thing about them. This list includes Virgin, Nike, Barack Obama, Bono and, perhaps most of all, Apple. How can you say something bad about Apple? This is the company that brought us the iPod and the iPhone […]
If there is one company in the world that needs some compelling marketing it is General Motors. GM emerged from bankruptcy on July 10 and is now largely owned by its unions and the U.S. federal government. The company was able to cut costs through the bankruptcy process, but ultimately it will need to hold and […]
Saturday Night Live’s October 17 broadcast was a notable event. For the first time in the show’s 35 seasons, a single advertiser, Bud Light, bought all the national advertising time. Bud Light used the sponsorship to launch new Bud Light Golden Wheat, the latest addition to the Bud Light family. Golden Wheat follows the 2008 […]
Now here is a real marketing challenge: sell Michigan as a vacation destination. Yes, Michigan, the land of failing auto companies, the bumbling Lions and desolate Detroit. It isn’t the sort of place that stirs the soul. I suspect both Hammond and Newark both fall higher up the list of places to visit for most […]
There is broad agreement in the United States that healthcare reform is good concept. Indeed, it is very hard to oppose it. It is also hard to oppose the environment, human rights and world peace. But there is very little agreement about the plans being considered. From a marketing perspective, I think there are two obvious […]
Anyone who has run a business knows two things about short term discounts. First, big discounts feel great. Nothing buoys the spirits like a quick and dramatic jump in sales. Second, this happy feeling rarely lasts. Once the discount ends sales inevitably slump, often for a prolonged period of time. The only way to get […]